What are your shipping options and delivery times?
We offer same day shipping (USPS) Priority Mail with express and standard options. Monday-Friday if order placed by 2pm EST. If it is a weekend or holiday, the items will ship the next business day. If we are closing, we will advise on the web store banner the date when shipping will commence. Domestic orders typically arrive within 2-5 business days. International shipments take 5-14 business days depending on destination. We pride ourselves on fast and consistent shipping – please email us at info@pepinyourstep305.store if you experience issues.
How should I store research peptides?
Lyophilized (freeze-dried) peptides should be stored at -20°C for long-term storage. Reconstituted peptides should be stored at 2-8°C. Most researchers use the fridge. Always protect peptides from light and avoid repeated freeze-thaw cycles.
Do you provide Certificate’s of Analysis (COA)?
Yes, every batch undergoes rigorous third-party testing including HPLC and mass spectrometry analysis. A Certificate of Analysis documenting purity (≥99%) and identity verification is available on each vial sold.
What is your return and refund policy?
Due to the sensitive nature of research materials, we cannot accept returns on opened products. Unopened products may be returned within 30 days for a full refund. If you receive a damaged or incorrect item, contact us immediately for a replacement.
Are these peptides approved for human use?
No. All peptides sold by Pep in your Step 305, are strictly for laboratory research purposes only. Please review our Terms and Conditions. Therefore, we do not provide any guidance on dosages or usage. Discussing these matters goes against Federal Laws, which we strictly observe for our business’s long-term compliance. Our support is limited to inquiries about shipping, payments, and related matters. We do not assist with research-related tasks, as we are solely a supplier of research chemical materials.